Talos T60X Warranty Information

• 12-month limited warranty on most electronic components.
• 3-month limited warranty on sprayer and spreader components.

Aircraft electronics and control modules are covered for 12-months excluding spraying and spreading systems.
Spraying and spreading system parts have 3-month warranties.

Specifics are as follows:

• 12 Months: Aircraft frame, ESC, RTK, motors, smart controller, charger, radar, etc.
• 3 Months: Flow meter, impeller pump, sprinkler, servo, solenoid vent valve, etc.
• 15 Days: Propellers, spread tank, cables, hose, structural module, etc.
• Battery: 12 months or 1,000 cycles (whichever comes first).

Not all crashes or damages are considered the result of a hardware malfunction. The following scenarios are excluded from warranty coverage:

• Pilot or User Error: Any damages resulting from user or pilot mistakes, including improper operation, handling, or negligent use.

• Obstacle Collisions:

  • Crashes caused by ascending or descending into obstacles, such as:

    • Initiating a mission from the top of an obstacle.

    • Colliding with overhead objects during automated return-to-home ascent.

    • Attempting to clear one obstacle while inadvertently hitting another (e.g., flying over trees but hitting a parallel power line).

  • Collisions with wires, cables, power lines, or similar objects of any type or size are not covered.

  • Collisions with non-wire objects less than 1 inch in diameter are not covered.

  • Collisions occurring while obstacle avoidance is disabled are excluded.

  • Crashes occurring at 6 feet or less above the ground are not covered.

• Speed-Related Incidents: Crashes while flying faster than 45 ft/s are excluded.

• Multiple Drone Collisions: Impacts involving more than one drone during fleet operations are not covered.

• Manual Flight Accidents: Crashes during manual flight mode are excluded unless conclusively caused by a verified component failure.

• Documentation and Warranty Period:

  • Claims submitted without adequate documentation—including flight logs, photos, or videos—will be declined.

  • Any incidents occurring outside the 12-month warranty period from the drone’s receipt date are not covered.

• Terrain-Following Misjudgments: Collisions caused by misjudgment during terrain-following that result in overhead impacts are excluded.

Potentially Covered Incidents:

• Accidents caused by a verified physical component failure (e.g., motor, arm, propeller) may be considered, provided:

  • The drone was properly maintained and regularly serviced.

  • Pre-flight inspections were conducted.

  • Critical components were kept clean and free of debris.

  • Only approved OEM parts were used.

  • Sufficient documentation proving the failure was submitted.

Fill in the form in the Contact -> Technical Support tab at the top of our website.

or

Email support.tech@talosdrones.com and include:

• Drone and part serial number
• Description of issue
• Photos or video of damage

If related to a crash, submit logs at: Flight Log Analysis Form.

If a claim is approved, Talos Drones will issue replacement parts. Return the damaged parts to:

Talos Drones
22220 Opportunity Way, Suite 102
March Air Reserve Base, CA 92518

Note: Shipping costs are not covered under warranty.

Talos T60X Flight Battery is covered for up to 1,000 charge cycles or 12 months, whichever comes first.