Talos T60X Warranty Information

At Talos Drones, we are committed to providing reliable products and transparent support. Below you will find our full warranty policy for the Talos T60X, including coverage details, component-specific warranty periods, and the process for submitting a claim. Please review each section carefully to understand what is and isn’t covered under warranty.

Warranty Coverage
  • 12-month limited warranty on most electronic components.
  • 3-month limited warranty on sprayer and spreader components.
Component Warranty Periods

Aircraft electronics and control modules are covered for 12-months excluding spraying and spreading systems.
Spraying and spreading system parts have 3-month warranties.

Specifics are as follows:

  • 12 Months: Aircraft frame, ESC, RTK, motors, smart controller, charger, radar, etc.
  • 3 Months: Flow meter, impeller pump, sprinkler, servo, solenoid vent valve, etc.
  • 15 Days: Propellers, spread tank, cables, hose, structural module, etc.
  • Battery: 12 months or 1,000 cycles (whichever comes first).
What is Not Covered

Not all crashes are considered a result of hardware malfunction. The following scenarios are excluded from warranty coverage:

  • Crashes caused by the drone ascending or descending into an obstacle, including:
    • Initiating a mission from the top of an obstacle.
    • Colliding with an overhead object during an automated return-to-home ascent.
    • Navigating upward into overhanging objects (e.g., tree branches or wires).
    • Attempting to clear one obstacle while inadvertently impacting another, such as routing upward to bypass trees and hitting a parallel power line.
  • Collisions involving any and all types of wires, power lines, etc. are not recognized by the obstacle avoidance system and are not covered under warranty.
  • Collisions with non-wire objects with a diameter smaller than 1-inch are not covered under warranty.
  • Any impact while obstacle avoidance is disabled is excluded from warranty.
  • Multiple drone collisions, such as aircraft-to-aircraft impacts during fleet operations, are not covered.
  • Accidents occurring during manual flight mode, unless conclusively caused by a verified component failure, are not eligible for coverage.
  • Any crash outside the 12-month warranty period from the drone’s receiving date is not covered.
  • If the customer fails to submit adequate documentation of the incident (including flight logs, images, and videos), the claim will be declined.
  • Collisions resulting from terrain-following misjudgments that lead to overhead impacts are excluded from warranty.
  • Accidents due to a physical component failure (e.g., motor, arm, propeller) may be covered, provided:
    • The drone was properly maintained and regularly serviced.
    • Pre-flight inspections were conducted.
    • Critical components were kept clean and free of debris.
    • Only approved OEM parts were used.
    • Sufficient documentation proving the failure was submitted.
How to Submit a Warranty Claim

Fill in the form in the Contact -> Technical Support tab at the top of our website.

or

Email support.tech@talosdrones.com and include:

  • Drone and part serial number
  • Description of issue
  • Photos or video of damage

If related to a crash, submit logs at: Flight Log Analysis Form.

Returns and Replacements

If a claim is approved, Talos Drones will issue replacement parts. Return the damaged parts to:

Talos Drones
22220 Opportunity Way, Suite 102
March Air Reserve Base, CA 92518

Note: Shipping costs are not covered under warranty.

Battery Warranty

Talos T60X Flight Battery is covered for up to 1,000 charge cycles or 12 months, whichever comes first.